Privacy Policy
Your privacy matters to us
Last Updated: August 12, 2025
At Wam, we take the privacy and security of your personal information very seriously. This Privacy Policy outlines how we collect, use, store, and protect the personal data of our users. By using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information. We may collect personal information such as your name, contact details, and payment information when you create an account or use our services.
Usage Data. We may collect information about how you use our services, including transaction history, device information, and location data (if permitted).
2. Use of Information
- To provide and improve our services.
- To process transactions and maintain account records.
- To communicate with you about our services, updates, and promotions.
- To comply with legal obligations and protect our rights and property.
3. Data Storage and Security
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We use encryption and access controls to safeguard sensitive data.
- We anonymize or pseudonymize personal data where appropriate.
4. Data Retention
- We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
- We securely dispose of personal data that is no longer needed.
5. Data Sharing
Data Sharing. We do not share your personal information with third parties, except:
- With your explicit consent.
- With subcontractors/service providers solely to deliver and support our services, subject to strict confidentiality obligations; these parties are prohibited from using mobile information for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.
- We may also disclose information where required by law, to protect our rights or users.
No mobile information (including your phone number, text-messaging opt-in/opt-out data and consent, and messaging-related metadata) will be shared with third parties or affiliates for marketing or promotional purposes.
6. Your Rights
- You have the right to access and correct any personal information we hold about you. Requests for deletion of personal information are subject to regulatory requirements mandating retention for a minimum of seven years. Following this period, such requests may be accommodated.
- You can opt-out of receiving marketing communications from us at any time.
7. Privacy Risk Assessment and Compliance
- We regularly conduct privacy risk assessments to identify and mitigate potential risks associated with the processing of personal data.
- We provide privacy awareness education to our employees and third-party partners who handle personal data.
- We periodically review and update our privacy practices to ensure compliance with applicable laws and regulations.
8. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at privacy@wam.money.